Coaching within organisations ILM Level 5

Coaching within organisations ILM Level 5

Course Overview

This course leads to a qualification:

Level 5 in Effective Coaching & Mentoring

Course Summary
Tutor-led Learning: 5 days over 2 modules
Total CPD Earned: 35 hours
CPD Accredited by: ChTC CPD
Qualification Registration: ILM level 5
ILM Level 5 Qualification Support Summary
Supporting Features Certificate Diploma
Tutorial Support Sessions: 4 x 1 hour duration 5 x 1 hour duration
Group Supervision Sessions: 3 x 2 hours duration 4 x 2 hours duration

Our ‘Coaching & Mentoring in Organisations’ programme has been designed for individuals operating in an organisational context who are currently working as or seeking to develop themselves as coaches or mentors. The programme will also be beneficial for individuals with the responsibility for setting up or managing organisational coaching schemes and OD practitioners, HR business partners or internal consultants who want to develop or formalise coaching as part of their professional practice.

Delivered over two modules totalling five-days this highly interactive programme will see delegates practicing the learnt skills from the outset. You will be trained and supported by our expert tutor team each of whom are trained, qualified and experienced coaches with extensive experience of coaching and mentoring in an organisational setting.

Module 1 is a three-day module which aims to develop strong foundations for your coaching and mentoring practice equipping you to:

  • Operate as safe, ethical and effective coaches or mentors
  • Understand the knowledge, skills, behaviours and responsibilities required for effective professional practice
  • Understand how to manage coaching and mentoring interventions using industry recognised models, theories, tools and techniques
  • Build trusting and productive coaching and mentoring relationships with clients
  • Put their learnt skills into practice by engaging in regular coaching practice throughout the programme
  • Develop their coaching and mentoring skills through tutor observation and feedback.
  • Use reflective practice to future proof and continuously improve their coaching and mentoring practice.

Module 2 considers coaching and mentoring practice within the organisational setting. In addition to supporting learners to further develop their emerging coaching and mentoring competence we will consider the benefits, complexities and challenges of operating as coaches and mentors in an organisational setting through: -

  • Exploration of the business case for coaching
  • Understanding the concept of the coaching culture in organisations
  • Practicing positive psychology and strengths-based coaching
  • Developing career progression coaching and mentoring skills
  • Exploring tools for working with self-limiting belief
  • Consideration of commissioning and contracting in the organisational context
  • Working with creativity in coaching
  • Further development of coaching and mentoring skills through practice, observation and feedback.
  • Deepening reflective practice

Next Available Course

  • Duration: 3 Days

      9 December 2024
      11 December 2024
  • Duration: 2 Days

      27 January 2025
      28 January 2025
  •  In Person
     Virtual
     Blended
Availability
Pricing & Qualification Options
ILM Level 5 in
Effective Coaching & Mentoring
Option In Person Virtual
Certificate 1550 1375
Diploma 1700 1525
Prices exclusive of VAT

About the programme

  • Benefits for individual

    • Be able to assess your own knowledge, skill and behaviours as a coach
    • Understand the role and responsibilities of effective, ethical coaches and mentors
    • Know how to manage coaching and mentoring processes within an organisational context
    • Deepen your awareness of how the organisational context affects coaching and mentoring relationships
    • Practice your coaching and mentoring skills through participation in observed coaching or mentoring sessions
    • Analyse your coaching or mentoring performance in order to improve own ability
    • Develop your reflective practice as a coach or mentor

    Benefits for employers

    • Ensure the individuals developed as coaches and mentors are equipped with the skills, knowledge and understanding they require to operate as safe, effective and ethical practitioners
    • Develop a coaching and mentoring culture in your organisation so individuals can thrive and help deliver organisational performance and outcomes

     

  • Daily Programme Structure

    Time   Event
    09:00   Registration
    09:30   Session A
    11:00   Morning Break
    11:15   Session B
    12:45   Lunch Break
    13:15   Session C
    14:45   Afternoon Break
    15:00   Session D
    16:30   Day End

        Important information:

    • The Daily Programme Structure table, provides a useful overview of approximate timings for each day.
    • The programme commences at 09:30 daily, kindly arrive or sign in remotely no later than 09:15 please.
    • Each Guided Learning session is approximately 90 minutes in duration (precise timing will be content specific).
    • Breaks are facilitated between sessions, however you are free to stretch your legs or grab some refreshements at any time.
    • Lunch is taken at approximately 12:45 for 30 Minutes.
    • We aim to finish activities at approximately 16:30 daily.
    • Greater detail regarding the each days planned topics, are shown in the Day Planner below.

    • Day Planner - Level 5 Programme
      • Pre-course Activity
        • Pre-course workbook
          • Rationale for attendance
          • Coaching opportunities
          • Wheel of Life
          • Global Code of Ethics
          • Coach / Mentor Competencies
      • Day One - Firm Foundations
        • Welcome & introductions
        • Effective contracting in coaching and mentoring
        • Group contracting exercise
        • Developing core skills
          • Rapport factors
          • Building trust
          • Listening with curiosity
        • The coaching and mentoring continuum
        • Rogerian principles – unconditional positive regard
        • Tutor led coaching demonstration with group observation and feedback
        • Introduction to GROW coaching / mentoring model
        • GROW based coaching practice
      • Day Two - Developing Practice
        • Developing ourselves as reflective practitioners
          • Reflective practice tools
          • Practical reflection session exploring day 1 coaching
        • Starting to understand our clients
          • Adult learning theory
          • OARS Framework
          • Johari Window
          • Logical levels
          • Kubler-ross change curve
          • Intrinsic motivation
        • Developing powerful questions
          • Transactional and transformational questions
          • Group exercise to develop questions
          • Questioning practice session & feedback
        • Introduction to Wheel of Life
          • Observed wheel of life coaching practice
        • Reflections and journalling
      • Day Three - Building Our Professional Practice
        • The knowledge, skills and capabilities of professional coaches and mentors
          • Group exercise
        • Professional practice fundamentals
          • Boundaries in coaching and mentoring practice
          • The role of supervision in coaching and mentoring
          • How we ‘show up’ – considering coaching presence
          • Ethical practice
        • Developing goals and objectives with clients
          • Individual and organisational considerations
          • Using ‘well-formed outcomes’ to set meaningful goals
          • Well-formed outcomes practice session & feedback
        • The use of metaphor in coaching practice
          • Metaphor based coaching practice with observation and feedback
        • Reflections and journalling

        Inter-module Homework

        Developing your ‘elevator pitch’

        Complete VIA strengths inventory

        Conduct at least one 45-minute coaching / mentoring session

      • Day Four - Module 2
        • Coaching supervision
          • Supervision models
          • Supervision of inter-module practice
        • Coaching in organisations
          • The business case for coaching
          • Group exercise – developing your elevator pitch
          • Setting up and managing internal schemes
          • Three and four cornered contracting
          • Contracting exercise
          • Developing a coaching culture
          • Case study exercise
        • Coaching Leaders and Managers in Organisations
          • Leadership behaviours
          • Emotional Intelligence
          • Strengths inventory results
          • Strengths & over-strengths
          • Strengths based coaching practice with observation and feedback
        • Reflections and journalling
      • Day Five - Module 2
        • Coaching for Professional Development
          • Introducing career timeline coaching
          • Demonstration of timeline coaching
          • Timeline coaching exercise with observation and feedback
        • Creativity in Coaching
          • Explore a range of creative tools for coaching practice
          • Practical application exercise
        • Coaching in the Organisational System
          • Exploring system level coaching
          • Mapping exercise of own organisational systems
          • Discussion as to how these impact coaching / mentoring practice
        • Working with Self-Limiting Belief
          • Imposter phenomenon
          • Cognitive behavioural coaching
          • CBC practice session with observation and feedback
        • Reflections and journalling
  • The CHTC ‘Coaching & Mentoring in Organisations’  programme leads to an Institute of Leadership & Management (ILM) Level 5 Qualification in Effective Coaching and Mentoring.

    Learners can choose two qualification pathways.

    Pathway 1 – Level 5 Certificate.

    • 16-credits
    • Three mandatory units
    • 18-hours of coaching or mentoring with a minimum or 2 and a maximum of 3 clients
    Reference Unit Title Credit Value Level Required Submission

    8588-500

    Understanding the skills principles and practice of effective coaching and mentoring within an organisational context

    6

    5

    Assignment

    8588-501

    Undertake effective coaching or mentoring within an organisational context

    5

    5

    Portfolio of evidence

    8588-503

    Reviewing own ability as a coach or mentor within an organisational context

    5

    5

    Reflective journal & CPD

    Pathway 2 – Level 5 Diploma

    • 38-credits
    • Three mandatory units
    • 54-hours of coaching or mentoring with a minimum of 4 and a maximum of 9 clients
    Reference Unit Title Credit Value Level Required Submission

    8588-500

    Understanding the skills principles and practice of effective coaching and mentoring within an organisational context

    6

    5

    Assignment

    8588-502

    Undertake an extended period of effective coaching or mentoring within an organisational context

    27

    5

    Portfolio of evidence

    8588-503

    Reviewing own ability as a coach or mentor within an organisational context

    5

    5

    Reflective journal & CPD

     

    The estimated Total Qualification Time (TQT) for the Certificate pathway is 160 hours

    The estimated Total Qualification Time (TQT) for the Diploma pathways is 380 hours

    TQT represents the total amount of time it is anticipated it will take you to gain the qualification. TQT includes:

    • Pre-course work
    • Inter-module activity
    • Classroom / virtual classroom attendance time
    • Tutorials
    • Coaching / mentoring client sessions
    • Reflection and journalling
    • Supervision
    • Assignment writing
    • Undertaking your own reading and research
    • Peer group discussions

    Additional Benefits

    Association for Coaching (AC) Membership

    As CHTC is a provider member for the Association for Coaching (AC) we are delighted to announce that you are entitled to a one-year Introductory Associate Membership with the AC.

    Once you have completed the classroom / virtual classroom phase of your coach training you will receive a link which will take you to your complimentary AC membership.

    European Mentoring & Coaching Council (EMCC) Membership

    The ILM have partnered with the EMCC UK to provide membership and benefits.

    ILM learners are entitled to a 25% discounted membership whilst participating in any ILM coaching and mentoring qualification for up to three years or until their qualification is complete.

    Follow the link below to see more information on the EMCC website.

    Visit Website

  • This programme is accessible in the following modes:

    In-person

    Our in-person courses are designed to provide an immersive learning experience that fosters direct interaction with instructors and peers. You'll benefit from a dynamic classroom environment where ideas are exchanged freely, hands-on activities reinforce your learning, and real-time feedback enhances your understanding. The personal connections you build in our face-to-face sessions create a supportive community that extends beyond the classroom, offering valuable networking opportunities and collaborative projects. With access to our cutting-edge facilities and resources, attending in person allows you to fully engage with the course material and participate in spontaneous discussions that can enrich your educational journey.

    Virtual Classroom

    Our virtual classroom brings the quality and engagement of in-person learning to you, wherever you are. Leveraging the latest in online education technology, our virtual courses are designed to be interactive and engaging, with live lectures, real-time discussions, and collaborative activities that mirror the in-person experience. You'll have the flexibility to join from the comfort of your home or office. Our virtual platform ensures that distance is no barrier to accessing high-quality education, with all the tools you need to succeed, including digital resources, virtual breakout rooms for group work, and direct communication with instructors and fellow participants.

    Hybrid

    Some of our programs offer the same live training to both in-person and virtual participants, ensuring a cohesive and integrated learning experience for all. As we develop our skills in various co-coaching sessions, in-person attendees will have the unique opportunity to coach both online and face-to-face, bridging the gap between traditional and digital environments. This dual-mode coaching experience is invaluable in today's world, where the ability to navigate and excel in both physical and virtual spaces is increasingly essential. By mastering the art of hybrid coaching, you’ll gain practical skills that are not only relevant but critical for thriving in a rapidly evolving professional landscape.

    Blended

    This flexible learning model allows you to tailor your educational experience to seamlessly fit your lifestyle, offering the best of both in-person and remote participation. With the blended approach, you have the freedom to attend sessions on campus when you can, enjoying face-to-face interactions and hands-on experiences, while also having the option to join remotely whenever needed. This adaptability ensures that your learning remains consistent and uninterrupted, regardless of your location or schedule. Whether you’re balancing work, travel, or other commitments, the blended model empowers you to stay engaged and fully participate in your education on your terms.

  • ChTC CPD

    ChTC CPD is the trust mark we add to our training to demonstrate the high value of a learning experience for our participants.

    CPD is the ongoing process through which professionals maintain and enhance their knowledge, skills, and competencies throughout their careers. Whilst CPD is mandatory only in some industries such as finance, healthcare, law and others, continuous learning on and for work is part of the natural competence development process for all individuals engaged in any professional activity.

    It is not about the validity of our professional knowledge; instead, it focuses on our ability to deliver training that enables our participants to achieve their professional goals, but these rely on them being added .

  • The Office of Qualifications and Examinations Regulation

    The Office of Qualifications and Examinations Regulation (Ofqual) regulates qualifications, examinations and assessments in England.

    For your convenience, we provide the related OFQUAL Qualification numbers and links the the gov.uk website where this data is maintained. From that page,  the awarding organisation may be confirmed and access to the relevent specification is also provided.

    Qualification OFQUAL Link
    Certificate
    Diploma
  • Tutorials are designed to support you to complete the assessment / assignment elements of your selected qualification.

    Tutorials are led by one of the ChTC team and are there for you to use in whatever ways best suits your personal learning approach and style.

    Ways Our Learners Use Their Tutorials

    • To get some initial support with their thinking ahead of starting to write an assignment.
    • To get motivated to start writing their assignments.
    • To discuss something they are stuck on or where they are unclear as to what the is required from a particular AC.
    • To get the tutor or groups view about the work they have done to date and its readiness for assessment.
    • To discuss feedback received from an assessor regarding one or more AC that has been referred rather than passed.

    Each assessed piece of work required for the successful attainment of your qualification, including written assignments are broken down into “assessment criteria”, sometimes referred to as an AC. When completing an assessed piece of work, you are required to show understanding, awareness and evidence against each AC.

    From early 2025 ChTC learners will also be able to access video tutorials for specific AC areas.

    Qualification Option Quantity Duration
    Certificate 4 sessions 1 hours each
    Diploma 5 sessions 1 hours each
  • Supervision is a mandatory aspect of any accredited coaching qualification undertaken with ChTC; however, coach supervision offers so much more than a ‘tick box’ for the successful attainment of your qualification.

    Coach supervision is about your professional practice as a coach. Supervision is the place that coaches go to reflect upon and discuss their coaching practice and ensure they operate effectively, ethically and safely. Supervision is where coaches can discuss anything and everything related to their coaching practice.

    Attending a ChTC coach training programme gives you access to group supervision sessions facilitated by one of our experienced and trained team. The tutorial time included in your ChTC programme will always match and in the majority of cases exceeds the supervision hours required to achieve your chosen qualification.

    Supervisions are run as small group sessions are each one is two-hours in duration.

    Qualification Option Quantity Duration
    Certificate 3 sessions 2 hours each
    Diploma 4 sessions 2 hours each

Upcoming Course Dates

Late Autumn Course

  • Duration: 3 Days

      9 December 2024
      11 December 2024
  • Duration: 2 Days

      27 January 2025
      28 January 2025
  •  In Person
     Virtual
     Blended
Availability